3 Ways To Check Your Walmart Gift Card Balance (2024)

3 Ways To Check Your Walmart Gift Card Balance (1)

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Walmart gift cards can be used for pretty much anything you might need — groceries, clothes, electronics or home goods. Knowing how to check your Walmart gift card balance will help you redeem those funds for what you want most.Keep reading to learn more.

3 Ways To Check Your Walmart Gift Card Balance

Knowing your Walmart gift card balance is the first step towards checking out and getting your new items. Walmart allows you to check your balance in three ways:

  • Online
  • In-person
  • Using your phone

Check Your Walmart Gift Card Balance Online

To check your gift card balance online:

  1. Visit Walmart’s gift card balance page.
  2. You will be required to enter the 16-digit gift card number followed by the four-digit personal identification number as specified. If you have an electronic gift card, you can find your PIN in the confirmation email.
  3. Click on the “Check Balance” button and proceed to next.
  4. Click the “Submit” button, and the balance details of your card will be displayed.

If you receive an error message, carefully reenter your card details and PIN.

What if Your Gift Card Doesn’t Have a PIN?

If your Walmart gift card does not have a PIN, you cannot use it for online purchases, but you can use it at a physical store.

If you want to check your Walmart gift card balance and don’t have a PIN on your card, you should visit a Walmart store to exchange your gift card for one with a PIN.

Check Your Gift Card Balance at Walmart Stores

Another way to check your Walmart gift card balance is to visit your local store.

To check your balance in-store:

  1. Find your nearest store using the Walmart stores locator. Enter your ZIP code before hitting the “Search” button.
  2. Check out the store search results and choose your nearest store.
  3. Take your card to the store and ask a customer service representative to check the balance.
  4. An employee will tell you how much is on your card.

After checking your balance, you can shop in-store for products you need and use your gift card to pay for them.

Check Your Walmart Gift Card Balance With Your Phone

You can also check your Walmart gift card balance through a phone call. To do so, follow these steps:

  1. Call 1-888-537-5503 and you will be directed to Walmart’s customer service.
  2. Carefully pay attention to customer support for instructions.
  3. Choose a helpline extension for the card balance.
  4. Key in your gift card number and wait.
  5. A customer service representative will inform you about your Walmart gift card balance.

How Walmart Gift Cards Work

Walmart gift cards come either as standard or digital cards. You can use them in the following locations:

  • Online at Walmart andSam’s Club stores
  • In-person at Walmart and Sam’s Club stores in the U.S. and Puerto Rico

If you receive a physical gift card, it may have the standard blue and yellow Walmart logo. It could also have another design that reflects what you received the gift card for, such as your birthday or graduation. Electronic gift cards come directly to your inbox and may include a special message from the sender.

Most Walmart gift cards are for between $10 and $100, but the purchaser can request a larger amount on a customized card if preferred.

Final Take

You can check your Walmart gift card balance either in-person, online or through the phone. Knowing your balance helps you make the most out of your available funds. Keep in mind the funds on your Walmart gift card never expire, so if you recently unearthed an old one from the bottom of your dresser drawer, it may still have value.


Here are the answers to some of the most frequently asked questions about checking your Walmart gift card balance.

  • Where can you use your Walmart gift card?
    • You can use Walmart gift cards at Walmart and Sam's Club. They are accepted online and in physical stores within the U.S. and Puerto Rico.
  • How can you replace a stolen or lost Walmart gift card?
    • Unfortunately, Walmart's policy states they cannot replace lost or stolen gift cards without an original receipt. If you have a lost or stolen gift card, contact Walmart's customer service center by calling 1-800-411-7942.
  • How do you check your Walmart gift card balance?
    • You can check your Walmart gift card balance in the following ways:
      • Online
      • In person at your neighborhood Walmart or Sam's Club
      • By calling 1-888-537-5503
    • Beware of third-party sites that claim they can check your Walmart gift card balance for you -- they are not affiliated with Walmart.
  • Can you transfer money from a Walmart gift card to a Visa gift card?
    • No, according to Walmart's gift card terms and conditions, you cannot transfer your balance to another card, even if you want to combine multiple Walmart gift card balances into one single card.
  • Can you cash out a Walmart gift card?
    • No, you cannot redeem your Walmart gift card for cash unless you live in a state that requires Walmart to offer that option. Walmart also prohibits the resale of its gift cards.
  • How can you get a free gift card from Walmart?
    • It's possible to earn a free gift card from Walmart through Swagbucks. Simply sign up for a Swagbucks account and accumulate points by taking surveys, playing online games or watching videos. Once you earn enough points, you can redeem them for a Walmart gift card.

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Virginia Anderson contributed to the reporting for this article.

Information is accurate as of Oct. 3, 2023.

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3 Ways To Check Your Walmart Gift Card Balance (2024)
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