GreenSky Reviews: 1,428 User Ratings (2024)

1 Star Rating

In all my experiences with credit cards and consumer loans, I have never had a worse experience than with Greensky regarding customer service. They repeatedly sent messages in Spanish even though I informed them that I am not Spanish-speaking. It is never possible to reach a live agent. The only contact method available was via email, providing no help at all if you needed information immediately. I would never use them again. It was a very stressful and unpleasant experience overall.

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1 Star Rating

These people are the largest frauds in the industry, akin to modern-day pirates with their loan practices. They impose late fees even when payments are made early or precisely on time, hoping it goes unnoticed. Every month I had to challenge an unwarranted late fee or charge and wait for their "investigation." On one occasion, I simply requested a breakdown of my account, including the interest rate in PDF format, and they placed a hard inquiry on my credit report! When confronted, the representative claimed, "Oh, I misunderstood; I thought you wanted to check your credit for a lower rate." This is, by far, the worst loan company I have ever dealt with in my life. Please beware and take your business elsewhere.

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1 Star Rating

Why are interest rates so high at this scam company? I wouldn't recommend it to anyone! The details of my loan weren't explained properly, and I hate that I financed with this company!

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1 Star Rating

They are as bad as the company I worked with to get the loan, Window Nation. I've been waiting for a $500 credit since the initial conversation on 11/22. Since then, I've made 5 calls and have been told my check was sent on 3 different dates. I'm sending a letter to the CEO and Chief Credit Officer. No wonder Goldman Sachs sold them off. I will never do business with either company again.

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1 Star Rating

They would charge you double on your loan; they're thieves. Don't deal with them. The customer service is very rude and nasty when you try to talk to them. They give you the runaround. I had a ten-thousand-dollar job to finish and pay for it; they charged me another ten thousand extra.

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1 Star Rating

They are thieves. They will charge you say you will not pay interest, but later charge you large interest. Their costomer service will not listen to your concerns. The manager will not talk to you

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1 Star Rating

GreenSky paid the contractor when the company claimed the work was completed even though the client reported the job was not complete and had not passed any inspection in the county and had failed to get two permits. The client informed GreenSky that the work was not completed and GreenSky paid them leaving the client with no leverage to have the job completed.

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1 Star Rating

This loan has been paid in full for several months, yet it still reflects that money is owed. Greensky need to report a valid balance of $0.00 owed.

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1 Star Rating

My husband and I, who are both Federal Employees, are trying to get an updated minimum payment explanation since our minimum payment reflects a minimum payment of $0.00 during the promo period and amount financed, $40,000.00. This will remain as is no matter what. I said “If I paid $39,999.0 off, would the minimum payment still be $1,250.00? He said yep. And there’s nothing we can do about it. I said without this letter, your putting an active duty military member, his child and wife, on the streets. MAAM, it’s ll we offer. DO BETTER GREEN SKY. This was the only document standing between a home and no home. CSR’s at green sky. DO BETTER.

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5 Star Rating

GreenSky is a good company. Just wanted more time than 24 months to pay off interest free loan. The loan was significant. Thanks for everything

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1 Star Rating

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5 Star Rating

Excellent Company to work with. We had our bathroom remodeled and their work was the best. This was actually the company who set up the loan for the remodel.

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5 Star Rating

My GreenSky loan was from Home Depot’s home improvement service. It was great to get a three year loan at 0%. I highly recommend their services.

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1 Star Rating

Absolutely Predatory. In 2021, GreenSky was convicted of violating the Consumer Financial Protection Act with over $9,000,000 in fraudulent, predatory loans. Even after being bought by Goldman Sachs, they are up to their old, predatory tricks. I financed a bathroom remodel with them. They released the entire amount of funding (it was a $24,000 job) without the work being complete. Now I have no leverage with the contractor to finish the work.

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1 Star Rating

They have horrible customer service. They reported me for a late payment even after allowing me to skip a payment through their hardship program. I've been trying to remedy this since July. I've spoken to nine different people and it's still hasn't been fixed!!!!!

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